Mustang Crossing Dental Care

501 N. FM548 Ste 100, Forney, TX 75126-6295
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Reviews for Mustang Crossing Dental & Ortho.

Filter6 Reviews  
5.0
DAPI
Review from K.M.  |  Source: Yelp  |  Jul 01, 2018

10 stars if possible! Since April, I've had three root canals at Mustang Dental. Each one was performed by the AMAZING Dr. Brown. My mind was made up that I would always need sedation dentistry(from my prior experiences with other dentists). Dr. Brown convinced me to give it a try with the gas only, and if I couldn't handle it, then we'd do oral sedation. I made it through root canal #1, and I did not need oral sedation. Since my first visit in April, I've been back for two more root canals. He's THAT GOOD. Jasmine, the dental assistant, is so personable and kind, so I specifically request her. She and Dr. Brown work very well together (from my point of view!) and it creates a relaxing stress free environment. Jenni in the front office took care of me at every step of the procedures. I'm a little familiar with dental billing, but I definitely don't know the "ins and outs".  Dr. Brown was new to the practice and was not considered "in network" with Delta Dental during the first few weeks. This resulted in a little confusion with the billing, however that was no sweat for  Jenni. She made sure that I understood all charges and fees, that way nothing would be a surprise. While I was waiting to go back(2nd appointment), I observed her interactions with the other Customers. She is consistent, patient, always has a smile in her face when Customers come in the office. If there's a longer than usual wait time, she communicates so. She also apologizes for the inconvenience.  It's obvious she's Customer centric and eager to help and provide top notch Customer Service. I can say that I have complete trust in Dr. Brown, Jasmine, and Jenni. This "fantastic trio" is the reason I will complete my treatment plan--including the remaining two root canals in 2018 & three root canals. in 2019--at Mustang Crossing Dental Care. More

5.0
DAPI
Review from W.O.  |  Source: Yelp  |  Dec 08, 2017

I am not giving this Dentistry a five star review! More like a 1 Star. When I simply went to get my teeth cleaned they insisted I have a deep clean. They would not simply do a regular clean. I felt they were out for the extra money negating the major discomfort experienced by myself. I have Chronic Pain Syndrome that they were well aware of . Currently I have 7 fractures of the ribs and 2 fractures of the foot. However, what happened to holistic care! They would rather cause me pain just for the extra charge! Sorry, I immediately distrusted them. We have changed to Ideal Dentistry who are kind, fully honest and transparent. Thank heavens we are going to them! They are wonderful and extremely skilled and competent! Please ignore the 5 ** rating.I give them a 1. I urge everyone to try Ideal Dentistry who are fantastic!) More

5.0
DAPI
Review from K.M.  |  Source: Yelp  |  Oct 09, 2015

I had all four wisdom teeth extracted 9 days ago at a different clinic. I ended up with a dry socket and have been in excruciating pain since. I was unhappy with my oral surgeon, so I decided to deal with the pain instead of going back to him. When it became too much, I called this office and begged for an immediate appointment. Doctor Romanoff took me right in. Her and the dental assistant helped me tremendously. Today is the first day I'm not in pain. I highly recommend this clinic. More

5.0
DAPI
Review from K.H.  |  Source: Yelp  |  Dec 03, 2012

Love the staff! Super easy to get in and they truly care about your health. Also, works well with you budget, whatever it is! More

5.0
DAPI
Review from M.M.  |  Source: Yelp  |  Apr 29, 2011

Everyone here was super nice. Dr Cha made me feel very comfortable, she explained what I needed and not like i was dumb but like I was like a regular person. This office is great. I'll be going back for sure!! More

4.0
DAPI
Review from J.R.  |  Source: Yelp  |  May 20, 2017

I love going to Mustang Crossing Dental because they have early morning appointments that fit my work schedule.  Their staff (not a automated voice recording) calls me at least two to three days prior to my appt to give me a courtesy reminder.  Upon arrival,  they know me by name, they already have my chart pulled.  The front staff is always courteous More

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